What Information Do We Collect?
SpringML may collect various types of information from or about you. Upon request for additional information, request that SpringML contact you or request for a product demo, you supply us with basic contact information (such as name, address, telephone number, e-mail address and/or company name. This information is generally entered into fields and enables you to contact SpringML.
SpringML may also retain the content of and metadata regarding any correspondence you may have with SpringML or its customer service representatives, regardless of the mode of communication by which such correspondence was made. This information helps SpringML to improve the Site and the materials, products and services that we offer on the Site, and to more effectively and efficiently respond to both current and future inquiries.
As with many other Web sites, the Web servers used to operate the SpringML Site collect certain data pertaining to you and the equipment and communications method that you use to access the Internet and the Site. Without combining these data with other sources of information, they do not readily identify you. They do reveal such things as the Internet protocol (“IP”) address assigned to your computer, pages you accessed on the Site, or immediately prior to visiting the Site, and the length of time you spent at the Site. This information is collected to, among other things; facilitate Site operation and system administration, to generate aggregate, non-identifiable statistical information, and to improve content delivery with regard to the Site and the materials, products and services that SpringML makes available on the Site.
SpringML uses “cookies” (small text files stored on your computer) to help track and customize your access and use of the Site. Cookies store and retain information that helps us recognize you when you return to the Site following a previous visit. Cookies may also store any login or ID assigned to you by SpringML and the associated password, though this information is stored in encrypted form. Most popular Internet browser packages allow you to configure the browser so as not to accept cookies. However, setting your browser to reject cookies may prevent you from taking full advantage of the Site and the materials, products and services that SpringML makes available on the Site.
How Do We Use the Information That We Collect?
In addition to the uses mentioned or described above, SpringML uses the information that it collects from or about you to improve the materials, products and services that SpringML makes available on the Site, to notify you of changes made to the Site or new products made available on or through the Site, to evaluate your needs and customize Site content delivered to you according to those needs, to facilitate the processing of any purchases you make through the Site, to send you promotional material from SpringML and some of our affiliates, and for other legitimate and lawful business purposes of SpringML. SpringML does not share information collected about you with third parties, except with regard to certain special programs that we offer in connection with some of our business associates, which may involve special promotions and/or pricing, and in which you are participating. Should you register as a participant in one of those programs, SpringML will acknowledge your registration and notify our applicable business associate of your registration, thereby enabling you to receive the corresponding program benefits. It is our policy not to sell lists containing personal information about Site users, registrants or subscribers. SpringML may provide aggregate statistics about our clients, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will include no personally identifying information. SpringML may release account information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements, or (iii) protect the rights of SpringML or another party.
What Choices Do You Have?
You may update at any time the information about you and your personal preferences that is stored from your Site. You may also ask us at any time to correct any inaccuracies contained in your information or to remove your name from our list of Site users who wish to receive electronic communications and e-mail advertisements from SpringML and our affiliates by simply sending such a request to us at the numbers or addresses given below. Once you opt-out, we will honor your choice until you inform us otherwise. Please remember, however, that if we have already shared information about you pursuant to your registration and participation in any special programs of our business associates (as described above), we have no control over how such business associates may further use that information and you will need to contact them directly in that regard.
Attn: Customer Support
6200 Stoneridge Mall Road, Suite 300
Pleasanton, CA 94588
How Do We Protect Information Collected About You?
SpringML places a high value on protecting information transmitted via this Site. For this reason, we use state-of-the-art security solutions, including VeriSign’s Site Trust 128-bit SSL encryption technology to process payments and to provide secure communication methods. In addition, the Site is protected by a firewall that provides a high level of security. SpringML takes commercially reasonable measures to secure and protect customer-specific information transmitted via or stored on our Site. However, no security system is impenetrable. We cannot guarantee that information users supply will be totally secure.
As SpringML continues to grow and develop its business, it is possible that its corporate structure might change or that it might merge or otherwise combine with, or that substantially all of its assets might be acquired by, another company. In any such transactions, customer information generally is, will most probably be, and should be expected to be one of the transferred business assets.
Who Can You Contact For More Information?
Last updated January 24, 2018, SpringML Inc., All Rights Reserved.