Building Einstein Bots for Healthcare Use Cases

  • Calendar
  • Dec 05 2019
    10:00 - 11:00 am PST
  • Location
  • Online Webinar

Intro

Einstein Bots is a great platform to provide automated customer support to end-users and also to ease the workload of the agents. In this webinar, we'll cover the Healthcare use cases that are a good fit for Einstein Bots, design architecture for conversational interfaces and best practices. We will also detail technical design elements that enterprise leaders should consider when defining their strategy and roadmap for Einstein Bots deployment.

Agenda

Join us on December 5th at 10 AM PST to learn:

  • How to build an intent-based conversational approach
  • Solution design and intent modeling patterns
  • Best practices emerging for these types of projects
  • Change Management and User Adoption challenges

Presenters

Ellen Derrico

Ellen Derrico
VP, Health and Life Sciences, SpringML

Durga Paavan

Durga Paavan
Senior Software Developer, SpringML