Safe Traveler App for the State of Hawaii

Helping the State of Hawaii collect health and travel information from all visitors to the State via a user-friendly mobile app

Situation Overview

When the State of Hawaii decided to safely reopen to visitors during the COVID-19 pandemic, a scalable digital process to screen and quarantine travelers was needed. The State wanted not only an application but a multi-layered process between travelers and several State departments to collect health and travel information for all visitors. A secure app was needed that could be deployed without human intervention and tracking of all visitors achieved in real-time. For help creating this solution, the State of Hawaii turned to Google Cloud and SpringML to build the Safe Travels Hawaii App.

“I am pleased to launch this digital app which will allow our travelers to provide their required health and travel information before they arrive at the airport. It will also help us keep in contact with those who are required to be in quarantine. This is an important step in preparing to reopen our economy.”

Governor David Ige
State of Hawaii

Project Highlights

Data collection has historically been a manual and labor-intensive process. The Safe Travels App digitizes and simplifies a conventional paper-based process. By using a web app, forms can be provided by the types of travelers for interisland and transpacific travel to and within Hawaii. This application will provide the State Department of Health (DOH) access to mandatory health information that passengers need to provide in order to monitor and protect public health in real-time.

This web application helps the Department of the Attorney General and county law enforcement officials work together to enforce quarantine rules.

Travelers are encouraged to enter their information and trip details well in advance of their flight. Once their health information is entered 24 hours before departure, travelers receive a QR code via email. The QR code on their mobile device or printed on paper gets scanned by the airport screener upon arrival.

App Features

  • The ability to login using email, Google or Facebook
  • A highly secured platform built on Google Cloud
  • Passenger contact information verification before arrival to speed up processing at the airport
  • Health and contact information collection for arrival screening and public health monitoring
  • Creation of a QR code that airport screeners scan for automating traveler information for clearance or secondary screening
  • Automated quarantine check-in and reminders via email and text message

For more information check out our SpringML’s Public Sector Solutions or email us.