Solutions Archives

Tableau CRM with Dashboard Reusable Components

With the recent Spring ‘21 release, Salesforce’s Tableau CRM now includes Reusable Components, which will bring ease in managing Tableau CRM dashboards and increase the work space to put multiple visualizations on a single page. There are many reasons for relying on Reusable Components that come from the new release: Efficiency Consistency Field Proven Code Easier …

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Improve Improper Payment Analytics Using Google Cloud

By Prabhu Palanisamy

With states experiencing an overwhelming number of Unemployment Insurance Claims and Pandemic Unemployment Assistance Claims, it’s critical to have the correct systems in place to properly process those claims. Federal, State and Local government agencies must ensure that improper payments and fraudulent claims are flagged, assistance reaches the correct citizens in a timely manner, and agents …

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Leveraging the Power of Snowflake : Real Time Loading from GCS

By Archana Inapudi

Continuing our series “Leveraging the Power of Snowflake”, this blog looks at how to load data in Snowflake as soon as it appears in Google Cloud Storage (GCS). The previous blogs discussed Snowflake’s unique architecture and features like zero-copy data cloning, dynamic caching, and data sharing in Leveraging the Power of Snowflake: Key Benefits and Architecture …

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Modernize Your Call Center and Enable Digital Equity Using Google Cloud CCAI

By SpringML

Government call centers are often inundated with requests, making it difficult for live agents to respond to each one in a timely manner. In the case of the City of San José, long wait times resulted in diminished customer service coupled with increased resident frustration, challenges meeting the needs of non-English speaking individuals, and live agent …

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Building effective Document Management Systems using DocAI

By Kaushik Koilada

Introduction The first step towards achieving data-driven insights to plan and analyze the growth is to possess the data in the right format. A large volume of documents, say invoices or tax files, cannot themselves be used for analysis, but the information in them is what is needed. In this blog, we will look at SpringML's …

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Looking at the future of Analytics with Michael Sloan | Vice President, UPS Global Sales Operations & Governance

By SpringML

In this episode, we talk with Michael Sloan, Vice President, UPS Global Sales Operations & Governance. Michael shares with us his career journey at UPS and how change management is crucial for the success of a company. Michael talks about the evolution of analytics and most importantly about his favourite automobile analytics use case.

Leveraging the Power of Snowflake – Key Benefits and Architecture

By Archana Inapudi

Snowflake is the newest competitor providing Elastic Data warehouse. This blog is an attempt to provide a simple and high-level understanding of Snowflake and its architecture. Key features are highlighted but not discussed in detail in this blog. Snowflake’s documentation is the best source for additional information. The best way to learn is to get your …

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Growing and empowering your knowledge at Salesforce with Geoff Rothman | Program Manager, Analytics at Salesforce

By SpringML

In this episode, we are speaking to Geoff Rothman, Analytics Program Manager at Salesforce. Geoff shares with us his journey at Salesforce and how key learnings of Tableau CRM gave way to helping businesses transform their business. Geoff shares best practices and tips on making yourself more valuable and promotable as an expert at Salesforce and …

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Introduction to Data QnA in BigQuery

By Janeesh Jayaraj

Data QnA is a new feature of BigQuery by Google Cloud which allows analytics using natural language questions on BigQuery data. This interactive feature allows the users to get their analytical questions answered without writing SQL or waiting for an analyst to create a report for them. Watch this demo video for more details