Industry

Vaccine Pre-Registration Tool for the State of Massachusetts

Pleasanton, California - April 06, 2021 - The State of Massachusetts has launched a new online tool that enables residents to preregister for the COVID-19 vaccine. Developed by SpringML in partnership with Google Cloud, the Vaccine Sign Up Tool gives citizens the opportunity to preregister for an appointment at a mass vaccination site and allows the …

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The Second Mile : How to strategically conquer the vaccine distribution challenge

Fourteen months ago, before the pandemic hit, I decided to make a significant addition to my lifestyle - running. I read all the articles, self help blogs, spoke to my trainer, and was mentally prepared to make progress slowly - one mile at a time. What I wasn’t prepared for was overcoming the challenge of the …

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Improve Improper Payment Analytics Using Google Cloud

With states experiencing an overwhelming number of Unemployment Insurance Claims and Pandemic Unemployment Assistance Claims, it’s critical to have the correct systems in place to properly process those claims. Federal, State and Local government agencies must ensure that improper payments and fraudulent claims are flagged, assistance reaches the correct citizens in a timely manner, and agents …

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Modernize Your Call Center and Enable Digital Equity Using Google Cloud CCAI

Government call centers are often inundated with requests, making it difficult for live agents to respond to each one in a timely manner. In the case of the City of San José, long wait times resulted in diminished customer service coupled with increased resident frustration, challenges meeting the needs of non-English speaking individuals, and live agent …

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Intelligent Vaccine Impact Platform for Tribal Nations

Vaccine distribution and allocation via your Tribal Nation and community is a critical step toward containing the COVID-19 virus, but one that is fraught with scale and operational challenges. Google Cloud, SpringML, and Carahsoft invite you to join a webinar to understand how a data driven approach can help drive successful and efficient vaccine distribution and …

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Vaccine Distribution & Allocation Solution for Providers

This SpringML video provides a brief overview of the robust and effective solution we created for Vaccine Providers, which would help them with effective planning, execution and the related analytics involved in the distribution and administration of the COVID-19 vaccine. Watch this video for more details: Vaccine Pre-screening and Scheduling Checkout our Vaccine Eligibility Screening page …

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